Customer Services

Insurance Claims Youngstown OHWelcome to Our Customer Services Page

Our hours of operation are from 8:30am to 4:30pm Monday through Friday. We realize that it is not always convenient for you to contact us during those times so here’s some help.

Due to the fast pace of society we know that accidents are going to occur and that you want fast service. The companies that we represent strongly agree and encourage Direct Claims Reporting to gather accurate information in a timely fashion so that your claim can be resolved quickly. Please choose your company from the list below to report your claim and  remember to have your policy number handy.

Report Your Claim Directly to the Company

Encompass claims call     1-800-274-4499

Liberty Mutual/Ohio Casualty claims call     1-800-366-6446

Progressive claims call   1-800-274-4499

Safeco claims call  1-800-332-3226

Travelers Insurance Companies claims call   1-800-252-4633

The telephone numbers above are designed to put you directly in touch with a company adjuster who can help to resolve your claim immediately. If you still need to talk with us just call us during business hours at 330-782-5621 or toll free at 888-782-5621. You may also reach us by e mail us at


Would you like to use the Internet?

For our customers who burn the midnight oil and need to get information either at night or weekends we offer net connections. Use the links below to access your company and account. You’ll need to have or set up your pin numbers for these.

07 Travelers Logo - Customer Services progressive - Customer Services merch2c - Customer Services



Links and Tools:

kbbLogo - Customer ServicesLooking for a new or used car? Or maybe you need sales values about your car. Try Kelley Blue Book.


Discount Pharmacy Programs

Target's $4 Prescription List.pdf Target’s $4 Prescription List.pdf

Wal-Mart's $4 Prescription List.pdf Wal-Mart’s $4 Prescription List.pdf

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